
Mohit Singh
Sep 2025 - Present
● Lead design thinking workshop across projects, turning complex business needs into clear, scalable digital solutions that improve clarity and reduce delivery risks.
● Spearheaded discovery workshops for one of ANZ's largest broker platforms—mapped personas, journeys, and pain points to MoSCoW-prioritized business requirements, delivering HCD-validated MVP that modernized legacy systems for cloud readiness. Cut partner onboarding from 4 weeks to <1 week, projected to unlock AU$35–70M annually (2–4% FY24 revenue) in new streams while enabling AU$90–140M annual savings (5–8%) in infrastructure/support. Work praised by brokers community, Head of Product, General Manager, and CTO.
● Drove design system adoption, boosting design-to-code efficiency 60–70%; built marketplace/customization features to expand platform user base by up to 30-40%.
● Shaped UX strategy for RFP/pre-sales, converting opportunities into revenue-generating wins; strengthened practice through knowledge sessions bridging design, product, and AI thinking.
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Aug 2023 - Sep 2025
May 2022 - May 2023
Sep 2019 - Jun 2021
Apr 2017 - Nov 2017
Jan 2016 - Jul 2016
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